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Warface: French support September 2015
Posted by Alex . on 04/09/15 17:18

Dear Warface Players,


From the 7th of September until the 11th of September, our customer support team won't be able to provide assistance in French.


Please accept our sincere apologies for the inconvenience caused.


Chers joueurs et joueuses Warface,


Du 7 au 11 septembre, notre équipe ne sera pas en mesure de vous assister en français.


Veuillez accepter nos sincères excuses pour la gêne occasionnée.

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Warface: Pop up window issue
Posted by Alex . on 07/08/15 9:27

Dear Warface players,


At the moment, there is no pop up window showing the daily rewards, rank up rewards and Tower Raid random box you receive. Nevertheless, the rewards are automatically sent to your inventory as intended.

We're currently work on this issue and will get it fixed in the shortest possible time.


Please accept our apologies for the inconvenience.

Sehr geehrte Warface Spieler,


Aufgrund einer Störung ist die Pop-up Anzeige zu Tages-Belohnungen, Rang-Belohnungen sowie Abschlußbelohnung der Überleben-Missionenen derzeit außer Funktion.

Wichtig: Die Belohnungen werden dennoch automatisch dem Inventar zugeführt!


Unsere Techniker arbeiten an der schnellstmöglichen Behebung der Störung.

Wir bitten mögliche Unannehmlichkeiten zu entschuldigen und danken für das Verständnis.

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Warface: Kredits / Code resellers
Posted by Alex . on 29/07/15 9:18

Dear Warface players,


Some websites offer the possibility to buy Kredits / codes for Warface.

We would like to bring to your attention that very often these websites are illegal and are not allowed to sell Kredits / codes. Moreover, there is a high chance the codes provided by these resellers are unvalid, either because they're expired, or because they were already redeemed.

Therefore, we would like to ask you to be very careful when purchasing Kredits, for we won't be able to assist you with this kind of transactions.


Enjoy your time in Warface!

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Dear Warface players,


As a new step in our ongoing experience improvement program, we will execute a GFACE services maintenance on the 27th of July, starting at 10:00AM CEST/4:00AM EDT.

All our services – GFACE, website, forums and Warface – will be unavailable during for an undetermined period. We will keep you updated on our social channel Facebook and Twitter.

The maintenance will happen during the following period:

EU&TR: Monday July 27, starting from 10:00AM CEST
US: Monday July 27, starting from 4:00AM EDT

As the services will be unavailable and Warface will go offline for a certain period of time, we will provide to all users a 3 days VIP booster as compensation, starting as soon as the servers are back online.

We apologize for any inconvenience that it might cause and thank you for your understanding and your support.

Your Warface team.

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Warface: White screen in Warface Launcher
Posted by Sebastian . on 08/07/15 16:28

Dear Warface Players,


Some of you may experience problems with Warface Launcher getting stuck on a spinning logo screen or displaying a white screen. Please be aware that we are working on a solution and we will keep you updated.


Please accept our apologies for the inconvenience.




Crytek Customer Support Team

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