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Apr
17
Support availability during Easter holidays
Posted by Clemens K. on 17/04/14 16:50

Greetings,

We want to inform you on the hours of operation for customer support. During the Easter bank holidays our CS department is unavailable. We will be back on April 22nd.

We apologize for the inconvenience this may cause.

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Bildiğiniz gibi Türkiye'de Paskalya Tatili uygulaması bulunmuyor yani müşteri hizmetlerimiz sizlere her zamanki düzeninde hizmet vermeye devam edecek.

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Wir wollen Euch über die Öffnungszeiten des Kundendienstes während der Osterfeiertage informieren. Am Karfreitag und Ostermontag ist der Kundendienst nicht verfügbar. Wir sind wieder ab Dienstag den 22.04.2014 für Euch da. Wir bitten um Verständnis, wenn es bei der Beantwortung eurer Fragen zu Verzögerungen kommt.

Wir wünschen Euch behagliche Feiertage.

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Salutations,

Nous souhaitons vous informer des horaires de fonctionnement pour le Support Client. Au cours des jours fériés de Pâques, le support client ne sera pas disponible. Nous serons de retour le Mardi 22 Avril.

Nous nous excusons pour la gêne occasionnée.

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Witamy,

Chcielibyśmy powiadomić Was o godzinach pracy Pomocy Technicznej Crytek w trakcie Świąt Wielkanocy. W dniach 18-21 kwietnia dział obsługi klienta będzie nieczynny.

Przepraszamy za wszelkie niedogodności z tym związane.


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Mar
26
Warface Schedule Maintenance - March 26th 2014
Posted by Loic R. on 26/03/14 9:53

Our regular scheduled maintenance is now over. Warface is back in action!

Plus, the bug in the Tower Raid mission where the elevator wasn’t working properly is now fixed! Now, there’s nothing stopping you from conquering the Tower!

Thank you all for your patience during these times.

See you all in the game, Soldiers!


To ensure we offer all players the best possible experience with Warface, we will be having our regular scheduled maintenance tomorrow between the following times:

EU: Wednesday March 26th 9AM - 11AM CET
US: Wednesday March 26th 2AM - 5AM EST

Warface users may experience an interruption of service during this time. We apologize for any inconvenience caused.​


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Mar
20
Warface Schedule Maintenance - March 19th 2014
Posted by Loic R. on 20/03/14 9:23

The Warface servers are back online and we have three new terrains for you to explore!

Have you ever dreamed of freeing the world of Blackwood’s evil grasp and then running into the sunset with your teammates? Believe it or not, but some dreams do come true! Get your buddies together, load up your picnic basket with extra ammunition, and pick a nice spot to set up camp. If you’re feeling victorious, you can make some celebratory screenshots of your team as the sun goes down. Make it happen with the new Farm Sunset map, available for Team Death Match in Versus mode. Don’t get too carried away by the picturesque sunset scenes though: a sudden darkness can be rather treacherous…

You can check it out here: http://bit.ly/1hFl6e0

What are the other new additions to the Warface map family? You can run around the urban Free For All Downtown map, or explore the corners of the busy District map ideal for Plant the Bomb fanatics. Try them all and let us know what you think.

For the full list of patch notes, go here: http://bit.ly/1j6Cn57

 


 

To ensure we offer all players the best possible experience with Warface, we will be having our regular scheduled maintenance tomorrow between the following times:

Europe: Thursday March 19th 9AM - 11AM CET
North-America: Thursday March 19th 2AM - 5AM EST

Warface users may experience an interruption of service during this time. We apologize for any inconvenience caused.​

You can look forward to new content and places to explore.


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Feb
28

UPDATE: The hotfix has been applied and Warface is up and running.

To address the issue some of you had in regards to the vendor progression we will perform a small maintenance to apply a hotfix. The downtime of Warface should not exceed a few minutes.


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Feb
24
Resolved: Issues with vendor unlock progression
Posted by Michael N. on 24/02/14 16:49
Dear players,
 
  
We are aware that some of you are facing an issue where your vendor progress on a specific item is reset to zero each time you log out of and back in to the game.
 
 
Should you encounter this issue, please choose another item to unlock for the time being, our development team is already aware of the issue and investigating it.
 
 
We hope to resolve this as soon as possible and apologize for any inconveniences caused.

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