GFACE Account Required To raise a support ticket you need to login with your GFACE account. Don’t have one? Create an account
RSS Feed
Latest Updates
Apr
15
Account Security
Posted by Alex . on 15/04/15 12:25

Dear Warface community,

 

Some dishonest players spread links in game promising free kredits or rare weapons

These players only have one goal by doing so: persuade honest players to share their log in details with them and steal their account.

They will ask you to fill a form on a website, asking for personal information such as your email address, password and telephon number.

Such "offers" are systematically scams, for Crytek's staff would never ask you for these information. Naturally, they are not able to provide the players with kredits or items.

Please, be very careful if you encounter such players and send us a ticket with the name of the player and the time frame if possible.

 

Thank you.


Read more »



Apr
15
Regarding the cheaters
Posted by Alex . on 15/04/15 12:18

Dear Warface community,



Every day, our customer support team investigates suspicious accounts in order to make Warface a fairer place to play.

Thus, last week, 556 cheaters have seen their account permanently suspended for using a third party program.

422 of them were cheating on the European server, 118 of them on the Northern American server, and 16 of them on the Turkish server.

We would like to remind every player who decided to cheat, that our decision to suspend their account can't be overturned in any case.

Every account banned due to the use of a 3rd party program will remain forever in the depths of Blackwood's memory.



Enjoy your time on Warface!


Read more »



Apr
2
Warface: About the last update
Posted by Alex . on 02/04/15 16:18

Dear Warface players,

 

After the last update, some of you realized the Assault Rifle CCR was missing in their inventory. Also, some of you can't see the badge for killing 10,000 people with the Para 249 anymore.

 

Our development team is currently investigating these issues, and we hope to be able to resolve it in the shortest possible time.

 

As soon as we have any updates regarding this matter, we will keep you informed in this topic.

 

Please accept our sincere apologies for the inconvenience.


Read more »



Apr
1
Warface: Maintenance
Posted by Alex . on 01/04/15 14:42

Dear Warface players,

 

Due to a maintenance on the servers in the next few hours, you might experience issues while starting the game, or get disconnected from Warface.

We will update this topic once the maintenance is over.

 

Please accept our apologies for any inconvenience caused.

 

UPDATE: Maintenance is over, you can now log in in Warface again!


Read more »



Mar
31
Regarding the cheaters
Posted by Alex . on 31/03/15 16:47

Dear Warface community,



Every day, our customer support team investigates suspicious accounts in order to make Warface a fairer place to play.

Thus, last week, 1039 cheaters have seen their account permanently suspended for using a third party program.

813 of them were cheating on the European server, 187 of them on the Northern American server, and 39 of them on the Turkish server.

We would like to remind every player who decided to cheat, that our decision to suspend their account can't be overturned in any case.

Every account banned due to the use of a 3rd party program will remain forever in the depths of Blackwood's memory.



Enjoy your time on Warface!


Read more »